Website: https://carezonepest.in/

Care Zone Pest Control (“we”, “us”, “our”) respects your privacy. This policy explains what information we collect when you use our website, how we use it, and your choices.

By using our website, you agree to this Privacy Policy.

1. Information We Collect

Information you give us

  • Name
  • Phone number
  • Email address
  • Service address / location
  • Type of pest problem or service you need
  • Any message you send us through forms, WhatsApp, phone, or email

Information collected automatically

  • IP address
  • Browser type and device type
  • Pages you visit and time spent on them
  • Website you came from (referral source)
  • Cookies and similar technologies (see Section 5)

We do not collect payment card details on this website. [If you accept online payments, update this line to name your payment gateway, e.g. Razorpay.]

2. How We Use Your Information

We use your information to:

  • Respond to your enquiries and book pest control services
  • Call, message, or email you about your service request
  • Send service reminders, follow-ups, and offers (only if you agree)
  • Improve our website and services
  • Run and measure our advertising
  • Prevent fraud and keep our website secure
  • Follow legal requirements

3. How We Share Your Information

We do not sell your personal information.

We may share it only with:

  • Our service team and technicians, so they can complete your service
  • Service providers who help us run the website (hosting, analytics, email, SMS/WhatsApp, CRM, payment gateway)
  • Advertising and analytics partners, such as Google and Meta (see Section 5)
  • Authorities, if required by law or to protect our rights

We handle your personal data in line with the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000. We process your data with your consent or for legitimate uses such as responding to your service request.

5. Cookies and Tracking

Our website may use cookies and tools such as:

  • Google Analytics: to understand website traffic
  • Google Ads / Meta Pixel: to show relevant ads and measure results
  • Other cookies used by our website theme or plugins

You can block or delete cookies in your browser settings. Some parts of the site may not work properly if you do.

To opt out of Google Analytics, visit: https://tools.google.com/dlpage/gaoptout

6. Data Security

We take reasonable steps to protect your information, such as secure hosting and limited access. However, no website or internet transfer is 100% secure, so we cannot guarantee absolute security.

7. Data Retention

We keep your information only as long as needed for the purposes in this policy, for service records, or as required by law. After that, we delete or anonymise it.

8. Your Rights

You can ask us to:

  • Show you the personal data we hold about you
  • Correct wrong or incomplete data
  • Delete your data
  • Withdraw your consent at any time
  • Stop sending you marketing messages

To make a request, contact us using the details in Section 11. We will reply within a reasonable time.

Our website may link to other websites (for example WhatsApp, Google Maps, social media). We are not responsible for their privacy practices. Please read their policies.

10. Children’s Privacy

Our website is not meant for children under 18. We do not knowingly collect their personal data. If you think a child has shared data with us, contact us and we will delete it.

11. Contact Us

If you have any questions or requests about this policy:

Care Zone Pest Control Address: [Your business address] Email: [Your email] Phone / WhatsApp: [Your phone number]

12. Changes to This Policy

We may update this policy from time to time. The latest version will always be on this page with the “Last updated” date at the top.